Frequently asked questions

Choose a journey and send a booking request from its page or our booking form. We check availability and reply within one business day with a confirmed itinerary and a secure payment link. Your booking is confirmed once the deposit is received.

Yes. On the booking page you can reserve instantly by paying your deposit by card through Stripe, our secure payment provider. If we can't confirm your dates, the deposit is refunded in full. You can also send a request without paying and pay once we confirm.

Pre-booking fares need a 20% deposit; standard fares need 25%. The balance is due 30 days before departure. Bookings made within 30 days of departure are paid in full.

All prices are per person, twin sharing, in USD. We can also quote in Indian rupees on request.

Yes. Every journey can be adjusted — extra nights, different hotels, added experiences or a completely custom route. Tell us what you have in mind through the contact form.

It is our lowest price for each journey, available when you book 60 days or more before your start date. The fare is locked in when you confirm.

Lowest guaranteed fare, locked in at booking. Only a 20% deposit to confirm — balance 30 days before travel. Free date change once, up to 30 days before departure. Priority allocation of palace rooms and safari permits.

You can still book at the standard fare, which is available for any start date.

Yes — within 7 days of booking, as long as your departure is at least 30 days away. After that, refunds follow our cancellation schedule, from 90% with 60+ days' notice down to no refund within 7 days of departure.

Pre-booking fares include one free date change up to 30 days before departure. Other changes are handled case by case, subject to hotel and transport availability.

We strongly recommend insurance that covers trip cancellation, medical emergencies and evacuation. It protects you against events outside our cancellation schedule.

Most international visitors need a visa. Many nationalities can apply online for an Indian e-Visa. Requirements change, so please check the official Government of India visa website well before you travel. We can provide a confirmed itinerary for your application.

October to March offers the most comfortable weather. April to June is very hot, while July to September brings monsoon greenery and quieter sights. See our journal article on the best time to visit for a month-by-month guide.

Light, breathable clothes for the day and warm layers for winter evenings, especially in the desert. Cover shoulders and knees at temples, and bring comfortable shoes you can slip off easily.

Rajasthan is one of India's most visited states and is generally welcoming to travellers. Our private drivers and guides accompany you throughout, and our team is reachable around the clock during your trip.

A private, air-conditioned car with an experienced, English-speaking driver, sized to your group. Larger groups travel in a tempo traveller or coach.

Yes. Vegetarian food is widely available across Rajasthan, and we can arrange vegan, gluten-free and other requirements — just tell us when you book.

Tips are not included. They are appreciated but always at your discretion; your guide can suggest customary amounts.